Privacy Policy

Last Updated: March 1, 2026

Introduction

Eastland Concrete ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website (eastlandconcrete.com) or contact us for services.

Information We Collect

We collect information you voluntarily provide when you:

• Submit a contact or estimate request form
• Call or email us directly
• Engage with us on social media

This information may include your name, email address, phone number, physical address, and details about your concrete project. We also collect standard web analytics data (page views, traffic sources, device type) through tools like Google Analytics, which does not identify you personally.

How We Use Your Information

We use the information you provide solely to:

• Respond to your estimate request or inquiry
• Schedule and complete concrete services you have requested
• Follow up on projects and provide customer service
• Improve our website and services based on aggregated analytics

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Information Sharing

We do not share your personal information with outside parties except in the following limited circumstances:

• Service providers who assist us in operating our website or conducting our business (e.g., web hosting, email services), subject to confidentiality agreements
• When required by law, court order, or governmental authority
• To protect the rights, property, or safety of Eastland Concrete, our customers, or others

Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. You can instruct your browser to refuse cookies or to indicate when a cookie is being sent. However, some portions of our website may not function properly without cookies.

We use Google Analytics to understand website traffic patterns. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but take our obligations seriously.

Data Retention

We retain your contact and project information for as long as necessary to provide services and as required for legitimate business purposes such as record-keeping and tax compliance. We do not retain information longer than necessary.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal obligations we may have to retain it
• Opt out of any marketing communications from us at any time

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites (such as Google Maps, social media platforms, or review sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Eastland Concrete
Charlotte, NC
Phone: (704) 430-1221
Email: [email protected]